The first proper colour
Patch-tested 48 hours before, strand-tested on the day, and mum’s welcome to sit in. We start gentle — colour you can grow with, not regret by half term.
Good to know: free hair colour consultation first, always.
Hairdressers & beauty salon · Bury St Edmunds
The town’s living room since 1996.
Walk in nervous, walk out yourself. Cuts, colour, perms and proper conversation for every generation — from the booster-cushion first trim to silver done beautifully.
The Generation Ribbon
One chair. Every decade of a life.
Thirty years of colour, laid out like our swatch ring. Walk along it and find the moment you’re in — the first trim, the wedding morning, the first greys. We’ve mixed for every one of them since 1996, and the page warms and silvers with you as you scroll.
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The first trim
Booster cushion out, biscuit after, not a single tear.
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The first proper colour
Patch-tested, gently done, with mum welcome to sit in.
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The wedding morning
Trials done weeks before. Tea and tissues on the day.
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Perms done properly
Wound right, timed right, built to last the month.
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First greys, handled gently
Blended, not banished. Nobody made to feel old.
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Silver done beautifully
Toned so it gleams, never yellows. Worn like a crown.
- Jean, coming since 1997
- Margaret, every Thursday since 1996
- Dan, since 2019
- Sophie’s mum, since 2023
- Pauline, since 2001
- Bill, since 2008
- Priya, since 2016
- Grace, since 2021
- Carol, since 2004
- Sheila, since 1998
- Wendy, since 2010
- Amy, since 2020
Colour for every generation
Whatever your hair is doing, we’ve met it before.
This is the specialism the whole salon is built on — colour that fits the moment of life it belongs to, explained in plain English. Free consultation first, patch test before every single colour, and the best hair colourist know-how Bury St Edmunds has been trusting since 1996.
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The wedding morning
Trials weeks ahead so nothing on the day is a surprise, then the whole party done in good time — in the salon or at yours. Tea and tissues included.
Good to know: wedding hair in Bury St Edmunds or we’ll come to the house.
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First greys, handled gently
Blended, not banished — soft lowlights and clever toning that let the grey arrive on your terms. No drama, and nobody made to feel old.
Good to know: it grows out kindly, so you’re never trapped by it.
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Silver done beautifully
Toned so it gleams rather than yellows, with sets and perms done properly alongside. Silver isn’t giving up — done right, it’s the best colour on the ring.
Good to know: pensioner prices held — see the list below.
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Cuts for everyone
Booster-cushion first trims, gents in and out on a lunch break, and thinning hair handled without a fuss being made — a good cut is how every colour above ends up looking its best.
Good to know: manicures and brows too, while your colour takes.
The quiet promises
The notices we’d pin by the till.
No small print and no asterisks — just the rules this place has run on for thirty years, written the way we’d say them to your face.
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Patch test before every colour. No exceptions.
Even if you’ve had colour for years somewhere else. Two minutes, at least 48 hours ahead — so we know your skin’s happy before a single drop is mixed.
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Not happy? Back in the chair within the week — no quibble.
Say the word and we’ll put it right. No sighing, no charge, and no making you feel awkward about asking.
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Pensioner prices, held.
Senior stylist craft at prices that respect a pension. Nothing hushed at the till, nothing sprung on you — we’re a hair salon for seniors as much as for anyone.
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Nobody rushed. Nobody upsold.
You’ll never be talked into a treatment you didn’t come in for, and your appointment takes as long as your hair needs. The kettle can always go on again.
— promise. Noreen x
The roll-call
Thirty years of first names.
There are 914 reviews of this salon on Google, but round here they’re not numbers — they’re the appointment book. A few lines from it:
4.9 / 5 · 914 Google reviews
Margaret · every Thursday since 1996
“They remember how I like my set without me saying a word.”
Jean · coming since 1997
“Thirty years of my colour and they’ve never once got it wrong.”
Dan · since 2019
“Sorted my thinning hair without making it a thing.”
Sophie’s mum · 2023
“Her first colour, handled so kindly.”
Pauline · since 2001
“My perm is done properly here. Nowhere else has the patience.”
Bill · since 2008
“In and out on my lunch, and they always ask after the allotment.”
Priya · since 2016
“First greys blended so gently my sister didn’t clock it for a month.”
Grace · since 2021
“Went silver on my own terms. Best decision I ever made in a chair.”
Ellie · wedding morning, 2024
“Six of us done by ten o’clock, tea and tissues included.”
Carol · since 2004
“Patch test every single time. That’s why I trust them with my head.”
Wendy · since 2010
“A blow-dry before every do — I’ve stopped dreading the photos.”
Sheila · since 1998
“Pensioner price, proper chat, and a set that lasts the week.”
Rosie’s dad · 2025
“Booster cushion, biscuit, first trim done — not a single tear.”
Amy · since 2020
“Copper, exactly like the picture I brought in. Exactly.”
June · since 2003
“Nobody’s ever tried to sell me a thing I didn’t ask for.”
…and 899 more where those came from.
Noreen & the chairs
You’ll know us by our first names too.
Noreen opened the door on this street in 1996 with two chairs, a kettle and a rule she’s never broken: nobody leaves the chair unhappy. Thirty years on it’s the same street and the same welcome — only the craft keeps getting fresher.
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Noreen
Founder · here since 1996
Still does the wedding mornings and the trickiest colour corrections. Remembers your name, your mum’s, and exactly how you take your tea.
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Karen
Colour · twenty-two years at the salon
Did the mum’s wedding hair and now the daughter’s. If it’s foils, it’s Karen — steady hands, wicked laugh.
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The whole crew
Every chair · every generation
Cutters, colourists, brows and manicures. You’ll know everyone by your second visit — and they’ll know you by your first.
Honest prices
You’ll hear the price before you’re in the gown.
Hair isn’t one-size, so we won’t pretend the prices are. Here’s how it works instead: sit down for a free consultation, tell us what you’re after, and you’ll get your exact price before we mix a thing or pick up the scissors. It goes in the book, and it doesn’t change at the till.
Cuts, for every generation
- Ladies’ cut & finish Consultation, wash, cut and a proper blow-dry — never out the door damp.
- Gents’ cuts In and out on a lunch break if that’s the mission. Chat optional.
- Children’s cuts Booster cushion, patience, and a biscuit for the brave.
- Cutting for thinning hair Shape and confidence back, from the thinning hair specialist side of the chair — handled without a fuss being made.
Colour
- Colour consultation Free, always Swatch ring out, honest advice, exact price agreed — no obligation.
- Full head colour From a first proper colour to a full change of character.
- Foils & highlights Fine, bold or barely-there — built to grow out kindly.
- First-grey blending Soft lowlights and toning that let the grey arrive on your terms.
- Silver toning Keeps silver gleaming, never yellow.
Perms & sets
- Perms, done properly Wound right, timed right — the perms Bury St Edmunds regulars have trusted for thirty years.
- Shampoo & set Weekly regulars welcome — we know how you like it by the second visit.
Blow-drys & occasions
- Blow-drys For the do, the date, or just the Friday feeling.
- Occasion hair Put-ups and party hair that lasts past the buffet.
- Wedding morning hair Trials ahead, then the whole party on the day — in the salon or at yours.
Beauty
- Manicures Tidy and polished — done while your colour takes, if you like.
- Brows Shaped and tinted to suit your face, not the fashion.
Colour prices are a from-price — we’ll always tell you exactly before we mix a thing. The full list is printed by the till, and it doesn’t do surprises. — Noreen
Book a chair
The granddaughter books at midnight. Her nan pops in at nine.
Both get the same welcome and the same chair. Book online whenever it suits you, or come and see us at the desk — neither is the second-class option.
Or just pop your head in.
The desk is right by the door, the kettle’s usually on, and we’ll find you a time while you wait. Nobody’s ever been told off for asking.
- Tuesday
- 09:00–17:30
- Wednesday
- 09:00–17:30
- Thursday
- 09:00–20:00 open late
- Friday
- 09:00–17:30
- Saturday
- 08:30–16:00
- Sunday & Monday
- Closed
Find us on the street
Same street, same window, since 1996.
We’re in the middle of Bury St Edmunds and the fascia’s got our name on it. If you can find the bakery, you can find us.
Bury St Edmunds, Suffolk
- Two doors down from the bakery — follow the smell of the sausage rolls.
- Step-free from the pavement, straight through to the chairs.
- Parking’s easy — the town-centre car parks are a few minutes’ stroll. Leave yourself ten and you’ll amble it.
- Lost? Ask anyone on the street. Odds are they’re one of ours.
Open Tuesday to Saturday — Thursdays till eight for the after-work crowd. Full hours are in the footer below and by the door.